Refund policy

Creating, editing and previewing an invitation is free and needs no card. You pay once, in US dollars, when you publish your invitation and want to share its link with guests. There is no subscription and nothing renews automatically.

Your plan starts as soon as payment goes through: you can publish your invitation straight away, and it stays live for 12 months from the date of purchase.

You can ask for a full refund of your plan within 14 days of the date you paid, for any reason. You do not need to explain why.

If you were ever charged twice for the same plan by mistake, we refund the duplicate payment whenever you tell us.

Email hello@aurelia.org.uk within 14 days of your purchase and include the email address you used at checkout, or your order number from the receipt Lemon Squeezy sent you. You can also simply reply to that receipt email.

We reply within two working days.

Our order process is handled by our online reseller Lemon Squeezy, LLC, who is the merchant of record for all our orders. Refunds are issued by Lemon Squeezy, LLC to the card or account you paid with, in the currency you paid in. Most banks show the refund within 5–10 working days.

Once a refund is made, your plan ends and the invitation is taken offline. Your draft, photos and guest replies are kept, so you can publish again later if you want to.

Requests made more than 14 days after purchase are not normally eligible. If something has gone wrong on our side, please still get in touch and we will look at it fairly.

This policy does not affect any rights you have under the consumer law where you live.

Questions about payments or refunds: hello@aurelia.org.uk.