Frequently asked questions.

Never. Your guests simply tap the private link you send them via WhatsApp, SMS, or scan from your printed stationery. The invitation opens instantly in their mobile browser with zero friction.

When an invited guest responds, they can select their party size (e.g. 1 to 4 guests) and list each attending guest’s name and specific dietary preferences. All submissions immediately update your couple dashboard.

Yes. Every invitation includes a dedicated Wedding Details and Venue section with one-tap Google and Apple Maps directions, venue parking tips, and dress code recommendations (with helpful tips for lawn footwear, black-tie, etc.).

Open your invitation in the studio: your sections are listed on the left and a live preview sits on the right, so every change appears as you type. Change your names, wording, photos and song, and switch off any section you don’t need — nothing is deleted. Our 3-minute video guide walks through it step by step on the How it works page, and in the editor under “How to”.

Yes, at any time before or after publishing. Your text, photos, and RSVP details are preserved automatically even if you switch from The Florence to Rosabelle or The Riviera.

Absolutely. Aurelia provides a high-resolution, letterpress-styled downloadable QR card. Many couples print this on physical save-the-date cards or luxury cardstock so older relatives have a keepsake while modern guests enjoy the interactive experience.

No. Out of respect for modern mobile browsing and guest discretion, music never autoplays with loud sound. Instead, an elegant "Play Our Song" button floats discreetly, allowing guests to opt in.

Your site stays live for 12 months from the date of purchase, and we email you 30 days before it ends. Designing and previewing are free, so if your wedding is more than a few months away you can build everything now and pay closer to the day — that way guests can keep revisiting photos and details after the wedding.

Yes, with The Bespoke: we build your website with a guest passcode, so only guests who enter it can view the invitation details.

Yes. With one click from your RSVP dashboard, you can export all responses, dietary notes, and guest counts to a clean CSV or spreadsheet for your venue coordinator.

No. You pay once — $149 for The Signature, or from $399 for The Bespoke — and your published invitation stays live for 12 months from the date of purchase. Nothing renews automatically, and there are no hidden fees or per-guest charges.

We email you 30 days before your website's end date, so you have time to download your guest list. There is nothing you need to do: once it ends, guests opening your link see only your names and date, RSVPs close, and nothing is deleted. You can still sign in and export your guest replies at any time.

Yes. Choosing a template, adding your details, photos and schedule, and previewing the whole invitation are free. You only pay when you publish and are ready to send the link to guests.

No. There are no per-guest charges: every plan includes unlimited RSVPs, and your guest list can hold up to 1,000 named invitations, so you can invite your whole family list without upgrading.

The Signature includes any template and every guest feature: RSVP with dietary needs and plus-ones, maps, schedule, gallery, music and CSV export, and you set it up yourself. The Bespoke is designed with you: your website set up on your own domain, password-protected guest privacy, custom font pairings and a dedicated setup service.

The Bespoke is designed and built for you by our team. It starts from $399 and is priced for what you have in mind. Message us on WhatsApp at +84777467508 with your date and ideas, and we will take it from there. There is nothing to buy online first.

Yes, with The Bespoke. You keep the domain you already own (or buy one from any registrar, such as oliviaandjames.com) and we set your website up on it. The domain stays in your name and you renew it with your registrar. With The Signature, your website lives at a private Aurelia link you can share anywhere.

Prices are in US dollars. Your card provider converts the amount to your local currency at checkout, so couples anywhere in the world can pay the same way.

No. The only payment on Aurelia is your one-time plan. We never collect, hold or pass on money between guests and couples, and we do not take donations. If you add gift information, such as a registry link, it is simply text or a link you add yourself, and any gift goes directly through that service, outside Aurelia.